Building software is easy.
Building a business that lasts is hard.

Every Monday the owner rebuilt reorder spreadsheets by hand. Stockouts on high-velocity SKUs were happening weekly in three locations, and surplus on slow movers was absorbing ~$40k of working capital at any given moment. No shared view between store managers and the back office.

• ▸Stockouts down 72% in 90 days
• ▸Working capital tied in surplus inventory reduced by $31k

Care navigators were carrying paper intake forms between home visits, then re-keying them into the EHR back at the office. Dropped handoffs were causing rework and occasional patient-scheduling errors. The team had been sold a $90k off-the-shelf tool that didn't match their workflow.

• ▸Re-keying eliminated — 4 hours/day across the team recovered
• ▸Zero dropped handoffs in the first 60 days post-launch

Sales reps were spending 40% of the week writing quotes and chasing POs — cut-and-paste from a legacy CPQ into email, then manual follow-up over 5-10 day sales cycles. Leadership had tried two AI chatbots; both felt like toys and never entered the revenue loop.

• ▸Quote-to-send time dropped from ~55 minutes to under 8
• ▸Win rate up 14% (faster quotes closed while the buyer was still warm)